AbhiBus Road Side Assistance

Bus breaks down midway?We send a free premium cab to your destination.

AbhiBus Road Side Assistance (RSA) gets you a verified premium cab to your original destination if our partner bus breaks down mid-journey completely free of cost, 24×7, across India. You pay nothing, the cab is on us.

Target response: 45 min
Verified cab partner

* Cab may vary based on passenger count and availability.

100% free
Verified cab
Live updates

What is AbhiBus RSA?

Free roadside help that gets stranded passengers moving again.

AbhiBus, one of India's largest online bus-ticket platforms offers India's first free Road Side Assistance (RSA) for bus passengers, safety service for everyone who books their bus on AbhiBus. If our partner operator's bus breaks down mid-journey, we verify the issue with the operator and send a verified premium cab to take you onward to your original destination at our cost. RSA gets you a guaranteed onward ride, not a tow truck or vehicle repair. Below are the RSA outcomes tracked so far.

2000+

Passengers Assisted

1500+

Cases Solved

45 min

Target Response

24x7

RSA Support

Customer-first thinking

Your ticket is a promise: if the bus stops, your journey doesn't.

RSA was built on a simple, customer-first belief. An online bus ticket platform's job doesn't end when you pay, it ends when you reach safely. AbhiBus is India's first bus-booking platform to back every eligible ticket with a free rescue cab, putting passenger safety and peace of mind ahead of the transaction.

Safety over the sale

Your safe arrival matters more than the booking. That belief shapes how we build.

We bear the cost

When a bus breaks down, AbhiBus pays for the rescue cab, never the passenger.

Built for India's highways

A passenger-safety promise designed for long-distance and overnight bus travel across India.

Why it matters

A bus breakdown used to mean you were on your own. Not anymore.

RSA changes what happens after a breakdown. From a stressful, out-of-pocket scramble into a handled, no-cost rescue to your destination.

A breakdown without roadside assistance

  • Stranded on the highway, often late at night.
  • You arrange your own cab or wait hours for the next bus.
  • You pay for the replacement transport out of pocket.
  • No one is tracking whether you reached safely.

A breakdown with AbhiBus RSA

  • We verify the breakdown with the bus operator.
  • A verified premium cab is sent to your location.
  • AbhiBus pays the full cab fare. You pay ₹0.
  • You and your family get live updates, 24×7.
Cost to youFree (₹0)
Response45-min target
Coverage24×7
Who paysAbhiBus
How to get itApp or helpline

How it works

How AbhiBus RSA works in three simple steps.

Here's how to get a cab when your AbhiBus bus breaks down. Report it, we verify and assign a cab, and you continue your journey safely.

Step 01

Report

Enter your ticket details via app or call our emergency helpline.

Step 02

Verify

We verify the breakdown with the bus operator and assign a cab.

Step 03

Travel

Board your dedicated rescue cab and reach your destination on time.

Why AbhiBus

The bus booking platform that won't leave you stranded.

Most bus-ticket platforms stop helping once you've booked. AbhiBus goes further: Road Side Assistance (RSA) means a breakdown doesn't end your journey. It's one reason millions of travellers trust AbhiBus to book bus tickets across India and why AbhiBus is India's highest rated bus booking app, at 4.8★ on Google Play.

Passenger stories

Thousands of journeys saved by AbhiBus RSA.

Help received

The bus stopped near Kurnool at 2 AM. AbhiBus confirmed the issue and sent a cab quickly.

SR

Sanjana R.

Hyderabad to Bangalore
Help received

We did not have to arrange anything ourselves. The cab already had our destination.

AN

Amit N.

Pune to Goa
Help received

Sharing the live location helped my family stay calm until the cab arrived.

MK

Meera K.

Chennai to Madurai
Help received

The support call was clear and practical. We knew where the cab was and when it would reach.

RP

Rahul P.

Mumbai to Pune
Help received

The operator confirmation happened in the background. We only had to stay ready for pickup.

NV

Nisha V.

Delhi to Jaipur
Help received

It felt reassuring to have a backup plan already connected to the ticket.

AM

Arjun M.

Bangalore to Mysore

Good to know

AbhiBus RSA questions, answered before you need them.

RSA (Road Side Assistance) is a special customer support benefit provided by AbhiBus. If your bus breaks down during the journey, AbhiBus will arrange an alternative cab service at no additional cost to help you continue your travel.