AbhiBus has taken a huge responsibility to work with 3 important pillars of travel so that you can travel safely:
Bus Operators

For Bus Operators training, we are undertaking the following measures for safety and cleanliness.

Government/Authorities

With state governments and authorities, we are working closely to recommend travellers expectations and in-turn get the most latest travel advisory from states and share on our app and website.

Passengers

And YOU, the travellers. Our survey recently has brought us closer to our travellers. Over 4000 customers shared their expectations on price, hygiene and timing of bus travel amidst COVID 19.

What is AbhiBus doing to ensure #YouTravelSafe

Regular sanitization of the vehicles and surroundings.

  • Daily disinfection of buses
  • Strict use of masks and gloves inside the bus
  • Availability of hand sanitizer inside each bus

Educated staff to maintain safety guidelines

  • No mask no travel policy
  • Encouraging contactless transactions

Using technology as an enabler for lowering the risk of covid19 infection

  • Arogya Setu app for covid19 awareness around you, getting live updates on covid19 cases and self-assessment

As the travel in India resumes and as we gear up to work and live in this new normal with Corona, here are a few points to stay safe while you travel.

Guidelines-Way Forward | Booking/Refunds/Cancellation Update

Guidelines-Way Forward

1
Hands Free

Purchase items through online/digital transaction as much as possible.

2
Protect

Protect your elder and young family members from outside exposure

3
Disinfect

Disinfect any place/object shared by multiple people every day.

4
Cover it up

Cover your face with a mask, even if you don’t have any symptoms.

Key things to remember

Know the Enemy

1
Self Analyse

Try and assess the behavior and breathing of people around you. Same goes for yourself. If you find any change in.

2
Arogya Setu app

A very effective tool in scanning your surroundings for.

3
No Harm to the animals please

It is so far established that Covid 19 doesn’t spread through animals to humans.

Find out if someone is sick- through this symptom checker

1
FATIGUE
3
RUNNY NOSE
5
DRY COUGH
2
HEADACHE
4
FEVER
6
SORE THROAT

Safety while Travelling

1
Social Distancing

Don’t share seat or sit close to anyone while travelling breathing pattern, please report to a doctor.

2
Social Eating Habits

Avoid outside meals and don’t share meals and drinks with.

3
Hand Hygiene

Wash your hands for 20 seconds and use hand sanitizer every hour to disinfect your hands. No Handshake and touching.

Washing Hands is the key

1
The 20 seconds Rule

Remember to wash thoroughly and wash for 20 seconds before rinsing.

2
Soap or Liquid both work

Use the regular toilet soap if you don’t have a liquid based disinfecting solution.

3
Sanitize additionally

Hand Sanitizers are not a replacement but a complementary aid to hand wash.

Strict stay at home advise

1
Elderly

Parents and elders above 55 must strictly avoid public contact.

2
Kids

Kids below 10 are also advised to stay indoors at all times

3
Pregnant women

Women carrying at all stages must avoid public contact.

Healthier practices, safer home

Ensure you avoid any contact with family member when you come back from a public place and ensure you take a shower immediately. Change clothes and face mask each time you come home from outside.

Coronavirus: Booking Related, Refunds, Cancellation Update

Team AbhiBus is committed to keep 'Travellers First'. As we are fighting the pandemic and staying at home, we have worked hard to connect with all bus operators to process your refunds. Please read the below information carefully to avoid confusion about your refund status.

1.Are bus or train services running on my preferred route?

The government is gradually relaxing the lockdown restrictions, imposed due to Covid19. Buses and Trains whose services have resumed are open for booking on the AbhiBus website and Mobile App. Thus, we request you to select your source, destination, and date of journey on AbhiBus website/mobile apps to check the availability of bus and train services on your preferred route.

2. Bus ticket booking, refunds, and cancellations.

As the bus services resume, we request you to enter your source and destination to search for the availability of seats.

However, in case of service cancellations by bus operators due to unanticipated circumstances, the operators will initiate a full refund and inform you about the cancellation through SMS or call. If you made the payment using a credit card, debit card, net banking or mobile wallets like PhonePe, Ola Money Postpaid, Lazy Pay, Freecharge, Google Pay, Amazon Pay, etc, please wait for 2-7 working days for the amount to reflect in your respective Wallet/Credit Card/Bank account. Due to the unexpected circumstances in the lockdown situation, banks/wallets/card companies may take longer to process your refund. If you have received an SMS/email from AbhiBus or Operator regarding your booking cancellation, we advise you to check with your bank for the refund status once the lockdown is cleared.

3. Hotel booking, refunds, and cancellations.

Hospitality services are expected to open soon. Meanwhile, if you have any concerns you can reach out to us at support@abhibus.com. Rest assured we are doing our best to resolve all your queries.

4. Train Booking, refunds, and cancellations.

As the Train services resume, we request you to enter your source and destination to search for the availability of train berths/seats.

In the case of train cancellations by Indian Railways due to unanticipated circumstances or if you were not allowed to board the train, a full refund will be initiated. Extant Indian railways cancellation rules will apply if you cancel the ticket. If you made the payment using a credit card, debit card, net banking or mobile wallets like PhonePe, Ola Money Postpaid, Lazy Pay, Freecharge, Google Pay, Amazon Pay, etc, please wait for 2-7 working days for the amount to reflect in your respective Wallet/Credit Card/Bank account. Due to the unexpected circumstances in the lockdown situation, banks/wallets/card companies may take longer to process your refund. If you have received an SMS/email from AbhiBus,we advise you to check with your bank for the refund status once the lockdown is cleared.